Frequently Asked Questions
Everything you need to know about your Bon Charge experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and high-quality, durable fabrics to ensure our products are both stylish and environmentally conscious.